Frequently Asked Questions
Question: We lost both keys to our lock during a move. Now we are unable to get some important records out of storage. What should we do?
Answer:
If you did not record the key number, which was stamped on the original keys that came with your lock, it is not possible to obtain replacement keys. Contact your local hardware store/locksmith for removal. If you know the key number, a hardware store/locksmith can duplicate most keys.