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I bought some Master Lock door hardware a few years ago, and it is not functioning properly. How do I get it replaced? |
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In December 1997, Master Lock sold off an older division which made door hardware products. However, we are still honoring the warranty. Call 1-800-366-7565 for information regarding the warranty.
Note: We are only able to issue a refund for your defective product; we do not have any replacement locks or parts available for door hardware products purchased before 1997.
If you purchased Master Lock door hardware products after March 2, 2006, you can find more information regarding these products at www.masterdoorlock.com. Master Lock door hardware products are also sold at select stores nationwide. |
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