Privacy Policy - Your Privacy Rights

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This Privacy Policy applies to the sites and apps where it appears.

This Policy describes how we treat personal information on the websites where it is located. It also applies to our mobile sites and apps. By using these sites and apps, you agree to the terms of this privacy policy.

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We collect information from and about you.

We collect contact information. We might collect your name and street address if you create an account or register on our site. We might also collect your phone number or email address.

We collect payment information. We collect your credit card number if you make a purchase.

We collect demographic information. We may collect information like your gender and age. We may also collect your zip code. We might collect this when you engage with our websites or contact us.

We collect information you submit or post. We collect reviews and comments that you post on our site. We also collect information when you contact us.

We collect other information. If you use our website, we may collect information about the browser you're using. We might look at what site you came from, or what site you visit when you leave us. If you use our mobile app, we may collect certain device IDs and your GPS location. We might look at how often you use the app and where you downloaded it. We collect this information using the tracking tools described below. To control those tools, please read the "choices" section below.

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We collect information in different ways.

We collect information directly from you. If you register on our site or sign up for our emails we collect information from you. We also collect information if you contact us or enter a promotion.

We collect information from you passively. We use tracking tools like browser cookies and web beacons to collect information from you. We may also use tracking pixels. We collect information about users over time when you use this website. We might also collect information from our mobile apps like device identifiers. We may have third parties collect personal information this way. Learn more about these tools and how you can control them, here.

We get information about you from third parties. Our business partners may give us information about you. Social media platforms may also give us information about you.

We combine information. We may combine information that we have collected offline with information we collect online. Or we may combine information we get from a third party with information we already have.

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We use information as disclosed and described here.

We use information to respond to your requests or questions. We might use your information to respond to your customer feedback. We may use your information to notify you about changes to your account.

We use information to improve our services. We may use your information to make our websites and apps better. We might use your information to customize your experience with us. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes. We may use your information to protect our company and our customers. We also use information to protect our websites and apps.

We use information for marketing purposes. We might provide you with information about new products and special offers. We might also use your information to serve you ads about our products and services. We might tell you about new features or updates. These might be third party offers or products we think you might find interesting. To learn about your choices for these communications, read the "choices" section below.

We use information to communicate with you about your account or our relationship. We may contact you about your account or feedback. We might also contact you about this Policy or our website Terms. We may also use push notifications on our mobile apps. We may send you push notifications to request permission to turn on your device's Bluetooth function, or for other reasons as we may notify you from time to time.

We use information as otherwise permitted by law or as we may notify you.

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We may share information with third parties.

We will share information within the Master Lock family of brands.

We will share information with third parties who perform services on our behalf. We share information with vendors who operate our sites or provide analytics. We also share information with companies that send emails for us or run a promotion.

We may share your information with our business partners. We will share information with third parties to jointly promote a product or service. These partners may send you information about events and products by mail or email.

We will share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may share information if a government agency or investigatory body requests it. We might share information if we are investigating potential fraud. This might include fraud we think has happened during a sweepstakes or promotion. Or we may share your information if you are the winner of a sweepstakes or other contest with anyone who requests a winner's list.

We may share information with a successor to all or part of our business. If part of our business is sold we may include user information as part of that transaction.

We may share information for other reasons we may describe to you from time to time.

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You have certain choices about how we use your information.

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, follow the instructions in any promotional message you get from us. You may also adjust your settings in one of our Preference Centers on certain of our sites. If you object to our use of your information for direct marketing purposes, please email us at Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions.

You can control cookies and tracking tools. To learn how to manage how we and our vendors use cookies and other tracking tools, and to read our Do Not Track policy, please click here.

You can control tools on your mobile devices. For example, you can turn off the GPS locator or push notifications on your phone.

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Your California privacy rights.

If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email at, or write to us at the address listed below. Indicate in your email or letter that you are a California resident making a "Shine the Light" inquiry.

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These sites and apps are not intended for children.

Our sites where this policy is found are meant for adults. We do not knowingly collect personally identifiable information from children under 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us information, you can contact us at You can also write to us at the address listed at the end of this policy. Please mark your inquiries "COPPA Information Request." Parents, you can learn more about how to protect children's privacy on-line here.

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We use standard security measures.

The Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords. We keep personal information as long as it is necessary or relevant for the practices described in this Policy. We also keep information as otherwise required by law.

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We store information both in and outside of the United States.

Information we maintain may be stored both in and outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your information to the United States. This site is subject to U.S. laws, which may not afford the same level of protection as those in your country.

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We may link to sites or apps or have third party services on our platforms we don't control.

If you click on a link to a third party site, you will be taken to a website we do not control. This policy does not apply to the privacy practices of that website. Read the privacy policies of other websites carefully. We are not responsible for these third party sites.

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Feel free to contact us if you have more questions.

If you have any questions about this Policy, please email us at

You can also write to us or call at:
Master Lock Company LLC
World Headquarters
Attn: Customer Care
137 W. Forest Hill Avenue
Oak Creek, WI 53154
Phone: 1-800-464-2088

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We may update this Policy.

From time to time we may change our privacy policies. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

© 2015 Master Lock Company LLC. All rights reserved.