I lost the keys for my Master Lock padlock. Can I get replacement padlock keys?
If you still have a physical key, you should be able to get it duplicated from a local hardware store or locksmith. If you don’t have a key to reference, then another option is knowing your key number to place a special order via a authorized distributor.
If both are not an option, then contacting a locksmith to open or remove your lock would be your resolution.
I lost both keys to my Master Lock lock (non padlock). Now I'm unable to get some important items out of storage. What should I do?
If you recorded the key number, you may be able to get replacement keys from a hardware store or locksmith. If you didn't record the number, contact a locksmith to remove your lock.
Please note there will likely be a fee for this service.
I lost the keys to my Master Lock lock and don't know the key number. Will Master Lock send me a replacement?
No. Without the key number, there is no way for Master Lock to know which key will open your lock. There is not a master key that will open all Master Lock products.
Can I order a new Master Lock lock that will work with my existing key?
Most lock models have an option to match an existing key when ordering new locks. With a wide variety of locks Master Lock offers, we recommend contacting a distributor or our call center for confirmation.
My hardware store no longer provides key replacement. Can I order replacement keys directly from Master Lock?
We do not supply replacement keys directly to customers. Instead, you may try another hardware store in your area or contacting a locksmith to see if they can produce a replacement key.
My hardware store could not get a new key for my lock. What should I do?
Check with a local locksmith to see if they can duplicate a replacement key. Sometimes, replacement keys are not available for every model of lock. If this is the case, you may need to purchase a new lock.