My school has some combination locker locks that are no longer working. Will Master Lock replace these locks?
We offer a limited lifetime warranty on combination locker locks. If the product fails because of material defect or workmanship, we will replace it free of charge.
To start the warranty process, please contact Customer Care.
You will need to provide:
- Lock model number.
- Lock serial number.
- Complete name and address of the facility.
- Lock key number (if applicable).
- What the lock is used for and how it failed.
This warranty gives you specific legal rights and you may have other rights. These rights may vary from state to state, province to province, or country to country.
Master Lock is not liable for incidental or consequential damages. This warranty does not cover products which have been abused, altered, damaged, misused, cut, or worn. Products over 10 years old are subject to evaluation prior to warranty coverage.
To the extent permitted by law, MASTER LOCK COMPANY disclaims all other implied or express warranties including warranties of merchantability and/or fitness for a particular use. Some governments do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.