Guest Access

Add Guest Access

You can share access to your lock with friends, family or colleagues. You can provide access via their Bluetooth-enabled device or via the lock keypad.

To provide Bluetooth® access:

  1. Select the lock to which you would like to provide Guest access from the Locks list.
  2. Touch manage lock in the upper right corner. Enter your passcode, if prompted.
  3. Scroll down to guests and touch the add a guest icon Add Guest Icon in the upper right corner.
  4. Select the appropriate option to choose an existing Guest or add a new Guest.
  5. Follow the prompts to enter your Guest's contact information and then touch continue.
  6. Select your Guest's Schedule: Unlimited (24/7), Day (7 AM - 7 PM), or Night (7 PM - 7 AM)
  7. Touch send invitation.
  8. You will receive a confirmation that an invitation has been sent.
  9. Once your Guest opens the link in their email invitation, they will be prompted to either log into their Master Lock Vault account or create a new account.
  10. You will receive an email confirmation that they have accepted the invitation.
  11. Your Guest will see your lock under locks shared with you in their app and in their Master Lock Vault account.

Guests can view the lock's relock time, add notes to the lock, and view the current temporary code within their scheduled access time frame.

Revoke Guest Access or Delete a Guest

To Revoke Guest Access from a lock or Delete a Guest:

  1. Under your locks, touch the lock.
  2. Touch manage lock in the upper right corner. Enter your passcode, if prompted.
  3. Swipe the Guest record to the left.
  4. Touch the Delete icon Delete Icon.
  5. Select revoke access (to revoke the Guest's access to this lock only) or delete (to delete the Guest from all locks).
  6. Your Guest will receive an email notification that their access has been revoked.